OpenRoad Infiniti

We did meet briefly last Fri when we stopped to meet with Ted and take the Red 2009 Ford F150 for test drive -- I just wanted to share my experience in dealing with both Ted and Eric -- firstly Ted's approach was very professional from the first time we met Ted on an early trip to the dealership and then again on our second trip -- both by staying in touch by email/phone and discussing my needs. On our second visit he quickly arranged a test drive and without high pressure sales techniques answered all our questions -- over the next day we were able to come to an acceptable price over the internet. Ted's responses were professional and very timely. On the Sunday when we were returning to your dealership to pick up the truck on our way back to Kamloops -- Ted had advised Sales Manager Eric Thomsen. Eric was very professional in all paper work including helping me to locate a CIBC nearby which was open on Sunday so I could obtain payment draft -- by the time we had returned Eric had all paper work in order and had arranged for insurance agent to be on site. All this done in a matter of approx 1 1/2 hrs with plates on and truck full of gas!!! My experience from start to finish was flawless and without the usual stress. My complements to your dealership and your professional Team --- I would not hesitate to recommend either Ted or Eric and your dealership --- Thanks for making a great experience.